Terms and Conditions

Definitions In these terms and conditions, unless the context otherwise requires, the following terms shall have the following meanings:

• "Services" refers to all digital products, consultations, and any other services offered for sale or provided free of charge on the Websites.

• "Websites" refers to the online platform operated by Nishtha Patel - The Gut Expert Limited, accessible via its designated URL www.thegutexpert.com, and any further websites, online platforms, or social media channels associated with Nishtha Patel or The Gut Expert, through which Services are offered and provided.

• "We", "Us", "Our" refers exclusively to Nishtha Patel - The Gut Expert Limited, its affiliates, and assigns.

• "You", "Your", "User(s)" refers to any individual or entity accessing, using, or purchasing Services from the Websites.

Purchase of Services 2.1 By purchasing Services from our Websites or any other social media platform managed by Nishtha Patel - The Gut Expert, you agree to the terms outlined herein. All purchases are subject to acceptance by us, and we reserve the right to refuse any purchase at our discretion. Before making any purchase or using any of our materials or courses, please ensure you have read and understood our Medical Disclaimer, Terms of ‘Website’ Use, and Privacy Policy, which provide important information about the limitations of our Services and how we handle your personal data. Your use of our Services constitutes your agreement to these additional terms.

Taxes and Duties 3.1 You are responsible for the payment of all taxes, levies, and duties that may be applicable according to your jurisdiction as a result of purchasing Services from our Websites.

Refund Policy 4.1 Due to the digital nature of our products, all sales are final. Refunds will not be provided for any digital product once it is downloaded or accessed, subject to Clause 5.2. For other Services, refunds may be granted at our sole discretion.

Digital Support 5.1 In the event that any Service purchased from our Websites is found to be faulty, not as described, or otherwise not in compliance with the Consumer Rights Act 2015, we commit to providing the following support and remedies to ensure customer satisfaction and compliance with applicable laws. 5.1.1 You must notify us of any faults or issues with the Service within a reasonable time of discovery, providing detailed information about the nature of the fault. This can be done via email to hello@thegutexpert.com. 5.1.2 Upon receiving notification of a fault, we will promptly assess the issue to determine whether the Service is indeed faulty and, if so, the nature of the fault. This assessment will guide the remedy provided. 5.1.3 Where possible, we will offer technical support to resolve any issues with the Service. This may include troubleshooting steps, updates, or other technical solutions to rectify the fault. 5.2 In cases where a repair is not possible or appropriate, you may be entitled to a full or partial refund. The amount of the refund will take into account the use you have had of the Service up to the point when the fault was notified to us. 5.3 The remedy outlined above is not available if the fault has arisen through misuse, failure to follow instructions, or alterations made by the user not authorised by us. 5.4 Any claim for support or remedy under this clause must be made within three months of the date of purchase, unless the nature of the Service or the fault means that it would not have been apparent within this timeframe.

Severability 6.1 If any provision of these terms and conditions is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

Entire Agreement 7.1 These terms and conditions, together with any other legal notices and agreements published by us on the Websites or through digital communications, constitute the entire agreement between you and us concerning the Websites and Services.

Data Protection and Privacy Policy 8.1 We are committed to protecting your privacy. Our Privacy Policy, as may be updated from time to time, sets out the terms on which we process any personal data we collect from you or that you provide to us.

No Partnership or Agency 9.1 Nothing in these terms and conditions is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, constitute any party the agent of another party, or authorise any party to make or enter into any commitments for or on behalf of any other party.

Intellectual Property Rights 10.1 All intellectual property rights in the Websites, including but not limited to its design, layout, text, images, graphics, video, software, data compilations, underlying source code, and all other forms of intellectual property (collectively, "Content"), as well as the Services provided, are owned by us or our licensors. These rights are protected by national laws and international treaty provisions around the world. All such rights are reserved. 10.2 You are granted a limited, non-exclusive, revocable licence to access and use the Websites and Services for your personal, non-commercial use, strictly in accordance with these terms and conditions. This licence does not include any rights to: 10.2.1 Modify, download (other than page caching), reproduce, copy, or resell the Websites, the Content, or any portion or derivative thereof; 10.2.2 Commercially use the Websites, the Content, or any portion derivative thereof; 10.2.3 Use any data mining, robots, or similar data gathering and extraction tools on the Websites; 10.2.4 Frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Websites without express written consent; 10.2.5 Use any meta tags or any other "hidden text" utilising our name or trademarks without our express written consent; 10.2.6 Misuse the Websites or Services in any way that breaches these terms or any applicable law or regulation. 10.3 We respect the intellectual property rights of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement on our Websites, please provide us with the necessary information, including evidence of your copyright ownership. 10.4 You may be able to upload or contribute content to the Websites. By submitting content, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Websites and across different media including to promote the site or the Service. 10.5 The licence granted to you shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format. 10.6 We reserve the right to amend these intellectual property rights terms at any time. Such amendments will be effective immediately upon posting of the amended terms on the Websites. Your continued use of the Websites constitutes acceptance of the amended terms and conditions.

Limitation of Liability 11.1 To the fullest extent permitted by applicable law, we shall not be liable for any loss or damage of any kind, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 11.1.1 The use of, or inability to use, our Websites or Services; 11.1.2 The use of or reliance on any content displayed on our Websites. 11.2 Notwithstanding any other provision in these terms, our total liability to you in respect of all other losses arising under or in connection with the use of our Websites or Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total cost of the Service provided to you. 11.3 We specifically exclude liability for: 11.3.1 Loss of profits, sales, business, or revenue; 11.3.2 Business interruption; 11.3.3 Loss of anticipated savings; 11.3.4 Loss of business opportunity, goodwill, or reputation; or 11.3.5 Any indirect or consequential loss or damage. 11.4 You agree that the limitations of liability set out in this clause are reasonable in light of the nature of our Websites and the Services provided. If you do not think they are reasonable, you must not use our Websites or Services. 11.5 Nothing in these terms and conditions will limit or exclude our liability for death or personal injury resulting from our negligence, nor our liability